Terms of Use

  Scheduleflow is for the day to day management of service industry work, offering job management, scheduling, communications and navigation solutions for services businesses. ScheduleFlow services are delivered via the website and SMS, through a monthly subscription. These Terms of Use are binding on any use of the website and apply to you from the time that Scheduleflow provides you with access to the website. We are working continuously to evolve Scheduleflow to help your business grow, using your feedback as our inspiration.

1. Interpretation

In these Terms of Use: “this website” means http://Scheduleflow.com/; “we”, “us” and/or “Scheduleflow” means Scheduleflow Pty Ltd  ABN: 99 137 355 134;  and “you” and/or “user” means any user of this web site and or any purchaser of any goods and/or services in any way connected with this website. “subscription fee” means the monthly fee (excluding any taxes and duties) payable by you in accordance with the fee schedule set out on the website (which Scheduleflow may change from time to time on notice to you). This website is owned and operated by Scheduleflow.

2. Acceptance of Terms of Use

Your access and use of the website and all associated services [“Services”] is conditional on your acceptance of and compliance with these Terms of Use. You shall be deemed to have agreed to the Terms of Use by your continued use of and/or continued access to this website. Scheduleflow may amend these Terms of Use at any time by posting amended terms of business on this website. You shall be deemed to have notice of any changes to these Terms of Use immediately any change is adopted by Scheduleflow and whether or not you had actual notice of any such change and notwithstanding any other purported or pre-existing Terms of Use which might otherwise have applied.

3. Acceptable Use

Scheduleflow grants you the right to access and use the website with the user roles according to your subscription type. This right is non-exclusive and non-transferable and limited by these Terms.

4. Intellectual Property

4.1. General:

Title to, and all intellectual property rights in the website, and any documentation relating to the website remain the property of Scheduleflow.

4.2. Data:

Title to, and all intellectual property rights in, the data remain your property.  However, your access to the data is contingent on full payment of the Scheduleflow subscription fee. You must maintain copies of all data entered into the website. Scheduleflow adheres to its best practice policies and procedures to prevent data loss, including a daily system data backup regime, but does not make any guarantees that there will be no loss of data. Scheduleflow expressly excludes liability for any loss of data no matter how caused.

4.3. Third-party applications and your Data.

If you enable third-party applications for use with the website, you acknowledge that Scheduleflow may allow providers of those third-party applications to access your data as required for the interoperation of such third-party applications with the website. We shall not be responsible for any disclosure, modification or deletion of your data resulting from any such access by third-party application providers.

5. Restrictions on Use

Scheduleflow reserves the right to change or discontinue any feature of this website. You may not copy, reproduce, publish, frame, post, upload, distribute, transmit and/or modify, in any way, any part and/or all of the material contained on this website, unless expressly authorized in writing by Scheduleflow. You may not use any of the information on this website for the purposes of sending or distributing spam SMS, emails and/or any other form of unsolicited correspondence without the prior written consent of Scheduleflow. This website is only available to and may only be used by persons who are able to form legally binding contracts. Scheduleflow reserves the right in its sole discretion to prohibit or restrict access to this website to any person.

6. Your Obligations

6.1. Transactions and Purchases

An invoice for the subscription fee will be issued to the billing contact each month beginning at the time of signup and then continuing one month from the date you started the free trial within Scheduleflow. All invoices will include the subscription fee for the succeeding month. That is to say the service fee is charged in advance. Scheduleflow will continue invoicing you monthly until this Agreement is terminated in accordance with Termination Clause. All Scheduleflow invoices will be sent to you by email and are payable within 10 days of the invoice date. You are responsible for payment of all taxes and duties in addition to the subscription fee. Payment shall be made by credit card.

6.2. SMS messages

SMS message are to be used solely for the purpose of communicating with your customers and drivers as part of using Scheduleflow to manage your jobs. SMS messages are not to be used for any other purposes other than those specified in these Terms of Use. A fair use policy applies with SMS messages, we allow you up to 50 SMS messages per month, per paid driver.

6.3. Access conditions:

You will ensure that all usernames and passwords required to access the software are kept confidential and secure. You will immediately notify Scheduleflow of any unauthorized use of your passwords or any other breach of security and Scheduleflow will reset your password.

6.4. Interference

You shall not do or permit any act or thing directly or indirectly that has the effect of: Gaining unauthorised access to any materials other than those to which you have been given express permission to access or to the computer system on which the website is hosted; Interfering in any way with this website, any business or activity of Scheduleflow and/or the activities of any member or user of this website; and/or copying, modifying, using and/or damaging any part of the software or code of this website. You agree to notify us immediately you become aware of any damage to the website being sustained or threatened. You shall not do or permit any act or thing directly or indirectly that has the effect of exposing this website or Scheduleflow to any: malicious and/or damaging code; computer viruses, Trojan horses, worms and the like; tracking, monitoring or spyware programs; and/or software which may effect any financial transaction and/or compromise the security of the website

6.5. Usage limitations

Use of the website may be subject to limitations, including but not limited to number of users, SMS messages, jobs, drivers, the number of calls you are permitted to make against Schedueflow’s application programming interface. Any such limitations will be specified within the website or these Terms of Use, where there is any overlap the Terms of Use take precedence.

7. Disclaimer and Indemnity

Scheduleflow makes no representation(s) and/or warranties: In respect of the accuracy, reliability, completeness or timeliness of any Digital Content contained in this website; and/or that this website will operate free from error or that this website and/or its host server are free of computer viruses and other harmful effects. You acknowledge and agree that all Digital Content on the website may contain errors and/or omissions and that you rely on and use any such material and/or information strictly at your own risk. Scheduleflow makes no warranty with respect to any Digital Content on this website and you acknowledge and agree that to the fullest extent permitted by law all warranties whether express or implied by law and/or in any way relating to the use of, reliance on, access to or non-access to this website are by this clause expressly excluded. Scheduleflow shall not be responsible nor liable for: paying and/or obtaining any necessary judicial, statutory, government and/or utility fees, expenses, orders, approvals, permits and/or licenses; any failure to comply with any special requirements of you or any other person (whether relating to manufacture, design, fabrication, installation and/or any other particular intended use of any goods and/or services or otherwise); any loss or damage arising out of any failure by Scheduleflow to meet any time stipulation required by you; and/or supporting the services with advice, training, error correction, modification and/or installation of updates, new releases enhancements and/or otherwise. Scheduleflow shall not be liable for any goods and/or services: utilized, stored, handled and/or maintained incorrectly or inappropriately; and/or manufactured and/or supplied by any other party. You agree to: check for compliance with all applicable laws, standards and/or guidelines before use, on-sale and/or application of all goods and/or services; comply with all applicable laws, standards and/or guidelines and with all recommendations and/or directions made and/or given by Scheduleflow and/or by any vendor; and act in accordance with good practice at all times. Except to the fullest extent permitted by law Scheduleflow, its directors, officers, employees, agents, suppliers and/or any third parties mentioned on this website shall not be liable for any loss and/or damage (including, without limitation, incidental and consequential damages and/or lost profits) resulting from your use of, access to and/or inability to use and access this website and/or Digital Content. You indemnify Scheduleflow and/or its directors, officers, employees, agents and/or, suppliers from any and all damages (including legal costs on an indemnity basis) sustained as a result of any breach by you of these Terms of Use.

8. Termination and Breaches

8.1. Trial policy

When you sign up for the service you can evaluate Scheduleflow with no obligation to continue. Should you choose to continue using Scheduleflow, you will be billed from the day you provide your billing details.

8.2 Cancellation and Termination

  1. You are solely responsible for properly cancelling your account. A phone request to cancel your account is not considered cancellation. You can cancel your account at any time by email support@scheduleflow.com.au no questions asked.
  2. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately. You will not be charged again and no refunds will be given.
  3. ScheduleFlow, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other ScheduleFlow service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. ScheduleFlow reserves the right to refuse service to anyone for any reason at any time.

9. Privacy

Scheduleflow maintains a privacy policy that sets out the parties obligations in respect of data. You should read that policy at www.scheduleflow.com/privacy/ since you will be taken to have accepted it when you accept these Terms of Use. Last updated: 31 January 2010  Revision 1.2