Q Who is Scheduleflow for?
A Mobile Service businesses with or without staff. Professional, business & trades people and call centres who need to maintain an appointment schedule. Sole Traders such as plumbers and electricians through to large furniture delivery franchises.
Q Can I schedule multiple drivers and tradesmen?
A Yes. Scheduleflow provides simple tools for larger organisations to manage multiple drivers, regions and schedules.
Q What are some of the benefits of using Scheduleflow?
A Free up more time simply. Brilliant for organising staff daily/weekly jobs without the need to be on the phone all day. Easy confirmation of correct addresses. Quickly search jobs / customers.
Q What do I need to use Scheduleflow?
A A web browser on any computer for access to the scheduling. Mobile driver access. A mobile phone with web access. Web data access on your mobile phone plan for Mobile Driver access.
Q How much data does Scheduleflow use?
A A driver in the field with 8 jobs a day for 5 days a week, using the mapping functionality extensively would use approximately 80meg in a month. With a data plan of 1Gig a month, Scheduleflow would use less than 1%.
Q I have an old phone, can I still use Scheduleflow?
A Scheduleflows mobile features require a handset with access to the web.
Q What phones do you recommend?
A Scheduleflow will work on any web enabled Phone. Scheduleflow has been designed for the iPhone and the iPad.
Q Are mobile features dependent on reception?
A Yes. Scheduleflows mobile features depend on an internet connection which is provided via your mobile signal.
Q Is data stored on my computer or phone?
A No. All data is securely stored in our state of the art the web servers, this allows access to Scheduleflow anywhere, anytime.
Q Is my data secure?
A Yes. Scheduleflow employs industry-standard 128-bit SSL encryption. You have access to your data at anytime, there is a download feature which allows you to download all of your data any time you like.
Q How much does it cost?
A FREE version. Fully functional. If you refer anyone to a paid subscription we will give you a free month, and a big thank you. Unlimited Jobs, 200 SMS each month for multiple drivers. A month free for one driver subscription.
Q What if I refer someone who signs up?
A On the free model and if you are on the paid subscription we will give you a month free for the owner operator model. If you have a team we will give you a driver Free for the next month.
Q What are the methods of payment?
A Payment is done via an Australian Credit Card, Visa or Mastercard.
Q Is it tax deductible?
A As a business expense Scheduleflow is 100% tax deductible. For confirmation speak to your accountant or financial advisor.
Q Who pays for SMS messages sent to customers?
A Our intention is that you don’t have to pay for SMS as part of your day to day work. We do have a fair use policy which is set to 200 SMS per month per driver, which should cover all your SMS needs and some.
Q What are the benefits of a web based service like Scheduleflow?
A Customer Service. Scheduleflow provides tools to better serve your customers, encouraging repeat business and word of mouth advertising. Availability. Manage schedules and customers 24 / 7, anywhere on your mobile phone.
Q Is Scheduleflow available outside Australia?
A Schedulelflow is designed for Australia. The region building has been designed for Australian suburbs and postocodes. If you have a desire to use scheduleflow and you are not in Australia please send us a message using the contact us form or give us a call. We will expand internationally.