‘Where is my dining room set? You were supposed to be here two hours ago! I’ve got a house full of guests coming for dinner in a few hours and you promised it would be here on time! I am never going to use your company again!’
That is a familiar rant to James, a good man who owns a small furniture store that has been in his family for generations, and he has heard it too many times. As he listens to another angry customer, he rubs his temples in an attempt to stave off the inevitable headache. He realises it’s his fault when he later discovered he scheduled the dining set delivery at the same time as another delivery across town, both with the same driver, because he didn’t write one of the appointments in his paper calendar. He just can’t seem to balance all the deliveries, is constantly double-booking, or is often unable to locate a phone number or address buried under the mountain of paperwork littering his desk. He knows his company is in crisis, and if something doesn’t change immediately, he will lose his business, disappointing his father, and himself.
Work Schedule Software Turns Failure Into Success
James perused the internet to search for help. What he discovered erased his constant stress, kept his remaining clientele, and even gained him new customers. James found a work schedule software program that streamlined his entire business, and made his father proud.
James could now easily eradicate his double-booking issue, keep track of where all his delivery drivers are, have all client contact information readily available, and immediately rearrange jobs with his drivers should a client need to change a date or time. With Schedule Flow, his new work schedule software, he can contact all of his drivers instantly by email or SMS message, keep tabs on what jobs have been completed, which drivers are available for new jobs, and keep his clients informed of any delays, which they very much appreciate. He recognises that most people, if told there will be a delay, will be agreeable, understanding that some things just can’t be avoided, like traffic or the truck breaking down.
An Online Calendar That Does Everything But the Delivery For You
When James got an order, he simply looked at his online calendar, saw which days and times were open for deliveries, and entered the client’s name and contact information, which a driver could instantly access, pulling up a map and directions as well. Drivers could view their jobs for the entire week at a glance, and they could confirm deliveries or any changes with their customers right away. Clients could also access this calendar, view dates that were free, and schedule a delivery themselves, and James just had to schedule a driver for the job.
This software saved James’ business. He saw clients were satisfied, employees less frustrated, and those headaches? Well, the money he saved buying aspirin bought the software!